Welcome to our FAQ section. Here, you'll find answers to the most common questions about our products, shipping, returns, and more. If you can't find the answer to your question, please don't hesitate to contact us.

How do I place an order?

To place an order, simply select the products you wish to purchase, add them to your cart, and then follow the instructions for payment and shipping. You will receive an email confirmation once your order has been successfully placed.

What payment methods do you accept?

We accept payments via credit card, PayPal, and other online payment methods. All transactions are secured.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email that allows you to track your package in real-time on the courier's website.

What is your return policy?

We offer a 100% satisfaction guarantee. You may return any unopened product within 30 days of purchase for a full refund. Please visit our return policy page for more details.

Are the products warranted?

Yes, all our products come with a manufacturer's warranty. If you encounter any issues with a product, please contact us for assistance.

How can I contact customer service?

Our customer service team is available to assist you with any inquiries or issues. You can reach us via email at divinapearl.contact@gmail.com or by phone at +61 415773678 during our business hours.